These Terms of Service ("Terms") govern your access to and use of https://toni-spark.com and the Toni Spark AI app ("Service") provided by KASTRO LTD trading as The Ideas Agency. By using the Service, you agree to these Terms, forming a binding contract. If you disagree, do not use the Service.
Eligibility:
You must be at least 13 years old to use the Service (confirmed via tick box at sign-up). If under 13, parental/guardian consent is required. You represent you have authority to agree.
Account Creation:
Sign-up may use optional Google Auth (linked to Thenty). You are responsible for account security, accurate info, and notifying us of unauthorised access.
Service Use:
Toni Spark is a voice-based AI assistant for creative idea generation. You may use it for personal, non-commercial purposes. Prohibited: Illegal activities, harmful content, reverse-engineering, overloading servers, or infringing rights. We may monitor use and suspend/terminate for violations.
Subscriptions and Payments:
Pricing: Monthly: £11.99 (including VAT); Yearly: £114.98 (including VAT).
Billing: Processed via Thenty and Stripe. Subscriptions auto-renew; manage via your account.
Cancellation and Refunds: Under the Consumer Contracts Regulations 2013, you have a 14-day cooling-off period from purchase for a full refund, even if you've used the Service (unless you explicitly consent to immediate access and waive this right via tick box at purchase). Post-14 days:
Monthly: Cancels at the end of the billing cycle; no partial refunds.
Yearly: If cancelled within 30 days, pro-rata refund (e.g., after 1 month, refund for remaining months minus £14.98 admin fee). After 30 days, access continues until year-end; no refund.
Discretionary full/partial refunds may apply for valid reasons (e.g., app crashes, AI malfunctions)—contact support. Account deletion available on request post-cancellation. We provide all pre-contract information as required.
Intellectual Property:
You own your inputs (e.g., voice queries) and generated outputs (e.g., ideas). We own the Service, AI tech, and underlying code. You grant us a limited license to process your data for Service delivery and research (non-commercial, anonymised where possible).
Disclaimers and Liability:
The Service is provided "as is" without warranties. AI outputs may be inaccurate, biased, or incomplete—we're not liable for reliance on them. Our liability is limited to fees paid in the last 12 months (excluding indirect losses). Nothing affects your statutory rights under the Consumer Rights Act 2015.
Termination:
You can terminate anytime; we may for breaches or inactivity. Upon termination, access ends, and data may be deleted per our Privacy Policy.
Governing Law:
These Terms are governed by the laws of England and Wales, with exclusive jurisdiction in UK courts.
Changes:
We may update Terms; notified 30 days in advance via email/site. Continued use accepts changes.
Contact:
Questions? Email [support@toni-spark.com].
Please read our Privacy Policy and Cookie Policy, incorporated herein.